Warranty

Manufacturer 3-Year Limited Warranty for Officially Licensed U.S. Army® Products

U.S. Army® officially licensed products are backed by a 3-year limited warranty against defects in material and workmanship. If a defect is discovered during the warranty period, the manufacturer, at its discretion, will repair or replace the product with one of equal or greater value (excluding shipping and handling costs), in accordance with the terms outlined herein.

Coverage:
This warranty applies only to the original purchaser and is valid for three years from the date of purchase. The product must be returned to the manufacturer, with the customer responsible for all costs associated with shipping the product to our facilities. The manufacturer will cover the return shipping costs for the repaired or replacement product.

Exclusions:
This warranty does not cover normal wear and tear, misuse, accidental damage, exposure to extreme conditions, cosmetic damage that does not affect functionality, or repairs performed by unauthorized personnel. It also excludes damage caused by public carriers (e.g., airlines, buses, rail, or cruise lines). In such cases, the customer must file a claim directly with the carrier.

Geographical Scope:
This warranty is valid only within the Continental U.S. and excludes Alaska, Hawaii, U.S. territories, and international locations.

Legal Rights:
To the extent permitted by law, any implied warranties are limited to the duration of this warranty. The manufacturer is not liable for incidental or consequential damages. This warranty provides specific legal rights, and customers may have other rights that vary from state to state.

How to Make a Claim:
To initiate a warranty claim, please email us at info@tactical-travel.com to obtain a return authorization number (RA#). Products must be returned within 30 days of receiving the RA#, along with the warranty tag and original proof of purchase. Products will not be accepted without an RA#.